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Our Terms & Conditions — Clear, Specific, Built for You

When you open an account with mpo80, you're joining a platform that keeps its rules transparent.

Account access and eligibilityWithdrawal and payment termsData and account securityDispute resolution pathsYour rights and contact

Explore the Lobby Read FAQ

How We Handle Your Account and Payments

mpo80 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

mpo80 operates the platform and manages all account activity, deposits and withdrawals. When you deposit via DANA, OVO, GoPay or QRIS, we verify your identity and confirm the transaction within our standard processing window. Withdrawals are reviewed for security and then cleared to your registered payment

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method. Account access depends on local law in your region. We keep your account data encrypted and separate from operational systems. All disputes are resolved through our support channels first; if unresolved after 14 days, you can escalate via our dispute resolution process. Our terms apply
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to every interaction — from your first login through every game round and withdrawal.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET HELP NOW

Contact Us About Your Account or Terms

Our support team handles account questions, terms clarification and disputes. Reach us via live chat during all hours, email for detailed issues, and phone during business hours. Every contact is logged and tracked.

Team online

Live Chat

Open the chat widget in your account lobby. We respond to account and terms questions in real time, 24 hours a day. Use this for quick clarification on your account rules or payment status.

Email Support

Send disputes or detailed account queries to [email protected]. Include your account number and the specific term or transaction you're asking about. We reply within 24 hours.

Phone Support

Call our account team during business hours for urgent account or terms questions. You'll find the number in your account dashboard under Help. Processing takes 2–5 business days.

SECURITY & DATA

How We Protect Your Account, Data and Rights

Your account security starts with your password and a verification step when you log in from a new device.

Account Verification

When you log in from a new device, we send a verification code to your registered email or phone. This two-step process protects your account from unauthorised access. Verification completes in seconds.

Payment Data Encryption

DANA, OVO, GoPay and QRIS details are encrypted end-to-end. We never store your full payment credentials. Every deposit and withdrawal is verified before processing.

Data Retention & Deletion

Your account data is kept for as long as your account is active. After closure, we retain records for 7 years for tax and regulatory purposes. You can request anonymisation at any time.

Transaction Disputes

If you dispute a charge or withdrawal, contact support within 30 days of the transaction. We investigate and respond within 14 days. All disputes are logged and tracked in your account.

Your Data Rights

You can download your account data, request corrections or ask what we hold about you. Submit requests via the account dashboard under Privacy. We respond within 7 business days.

Policy Changes & Notice

If we update these terms, we notify you via email and dashboard notice. Changes take effect 30 days after notice. Your continued account use after 30 days means you accept the new terms.

Frequently Asked About Our Terms

You can close your account anytime from the account dashboard under Settings. We process closures within 2 business days. Any remaining balance is returned to your registered DANA, OVO, GoPay or QRIS account. Your data is retained for 7 years per law, then anonymised.

QRIS withdrawals are verified within 2 hours and processed the same day. The exact time depends on your bank; most complete within 1–3 business hours. You'll see a notification in your account once cleared to your wallet.

Disputes filed after 30 days are reviewed at our discretion. We strongly encourage you to report issues within 30 days so we have clearer transaction records. Contact support as soon as you notice a problem for the fastest resolution.

You can access mpo80 on desktop, mobile browser and via our app on iOS and Android. All devices require the same login and verification. Your account balance and history sync across all devices instantly.

Our support team answers terms questions via live chat 24/7, email within 24 hours, and phone during business hours. Reach out in the lobby chat or email [email protected]. We also maintain a terms FAQ in your account dashboard.

Use the 'Forgot Password' link on the login page. We'll send a reset link to your registered email. Click it and create a new password. If you don't receive the email, check spam or contact support.

Access depends on local law where you are located. We support players in regions where our offering is permitted. If you have questions about your specific location, contact our support team via live chat.

Our Terms & Conditions — Clear, Specific, Built for You

Contact Us About Your Account or Terms

Live Chat

Email Support

Phone Support

How We Protect Your Account, Data and Rights

Account Verification

Payment Data Encryption

Data Retention & Deletion

Transaction Disputes

Your Data Rights

Policy Changes & Notice

Frequently Asked About Our Terms

01 What happens if I want to close my account?

02 How long does a withdrawal via QRIS take?

03 Can I dispute a transaction after 30 days?

04 What devices can I use to access my account?

05 Who can I contact if I have a terms question?

06 What happens if I forget my password?

07 Does access to mpo80 depend on where I am?

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