Reference

Privacy Policy at mpo80

Q: If I have a privacy concern, how do I report it?

Email our privacy team at support@mpo80.xyz with details of your concern. Include your account username and a description of the issue. We investigate all reports within two business days and follow up with you via your preferred contact method.

Your account, wallet and personal information stay protected through our platform security practices.

Account encryptionPayment data isolationTransparent data useIndonesia-based support

Explore the Lobby Read FAQ

Our Privacy Commitment to You

mpo80 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

mpo80 collects and processes information you provide during account creation — your name, email, phone number and withdrawal details — to verify your identity and process deposits and withdrawals. When you use DANA, OVO, GoPay or QRIS, payment data flows through encrypted channels; we retain only

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what's needed to match your transaction records and comply with local banking rules. Where local law permits, your gameplay history and preference data help us personalise the lobby experience. You retain control: your account settings let you manage contact frequency, and you can request data access
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or correction through our support team at any time.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

Contact Us About Your Privacy

We keep multiple channels open so you can ask about your privacy rights, request account data or report a concern without friction. Support in Bandung and nationwide covers your inquiry within 24 hours across email, live chat and phone.

Team online

Live Chat

Open the chat bubble in the lobby — our team responds within minutes during operating hours. Questions about data access, retention or privacy settings get priority.

Email Support

Send privacy requests to our data team at [email protected]. Include your account username and the specific data you want to review or modify.

Phone Line

Call our privacy line Monday–Friday, 09:00–18:00 Indonesia time. Ask about data handling, withdrawal verification or account security concerns.

HOW WE OPERATE

Data Handling and Account Security Practices

Every part of your account — from initial signup through withdrawal — follows strict data protocols. We encrypt sensitive fields (banking details, identity numbers), separate payment data from gameplay records, and delete…

Encryption in Transit

All data moving between your device and our servers—including DANA, OVO, GoPay and QRIS payment details—travels through SSL/TLS encryption. Man-in-the-middle attacks cannot intercept your transfers.

Payment Data Isolation

Banking information is stored separately from your gameplay history. This means even if one area is accessed, your wallet details remain in a secure partition.

Data Retention Policy

We keep account records for as long as your account is active, plus 12 months after closure for regulatory compliance. Personal data tied to closed accounts is anonymised and deleted beyond that window.

Cookie & Tracking Scope

Session cookies remember your lobby preferences and login state. We do not use tracking pixels for off-site advertising; your lobby browsing stays on mpo80.

Data Access Requests

Submit a request via live chat or email. We'll compile your full data export—account settings, transaction history, gameplay logs—within five business days at no charge.

Staff Audit Trail

Every employee action on your account is logged with timestamp and staff ID. You can ask support to review which team members viewed your data and when.

Privacy Policy FAQs

Below are the questions we hear most often from players in Indonesia about how we use and protect their information on mpo80.

We collect your name, email, phone number, date of birth and banking details (for DANA, OVO, GoPay or QRIS withdrawals). This information is used to verify your identity, process deposits and payouts, and comply with local financial reporting rules. No data beyond this is required to play.

Active account data—transactions, gameplay history, contact details—is stored for the lifetime of your account. After you close your account, we retain records for 12 months to satisfy regulatory and audit requirements, then delete or anonymise it. You can request early deletion where local law permits.

Yes. Contact our support team via live chat, email or phone and request your data export. We compile your full profile—account settings, transaction history, gameplay logs and any support tickets—within five business days and provide it in a portable format at no cost.

Payment details are encrypted end-to-end and stored in a secure, isolated partition separate from your gameplay records. We never share your banking information with third parties. Each withdrawal is verified before processing to prevent fraud.

No. We do not sell, rent or share your personal information with external advertisers or data brokers. Data is shared only with payment processors and regulatory bodies where required by local law to process your account and maintain compliance.

We use session cookies to keep you logged in and remember your lobby settings. These are functional, not tracking cookies. Disabling them will log you out and reset preferences, but you'll still be able to browse the lobby and deposit via DANA, OVO, GoPay or QRIS.

Email our privacy team at [email protected] with details of your concern. Include your account username and a description of the issue. We investigate all reports within two business days and follow up with you via your preferred contact method.

Privacy Policy at mpo80

Contact Us About Your Privacy

Live Chat

Email Support

Phone Line

Data Handling and Account Security Practices

Encryption in Transit

Payment Data Isolation

Data Retention Policy

Cookie & Tracking Scope

Data Access Requests

Staff Audit Trail

Privacy Policy FAQs

01 What personal information does mpo80 collect when I open an account?

02 How long do you keep my payment and account data?

03 Can I download all the data you have about me?

04 Is my DANA, OVO, GoPay or QRIS payment information safe?

05 Do you sell my data to other companies?

06 What cookies does mpo80 use, and can I disable them?

07 If I have a privacy concern, how do I report it?

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